Summary
The Advancement Services Manager oversees all aspects of gift/pledge processing and stewardship, database management/analysis and reporting, donor/prospect research and data entry, and appropriate donor recognition. This position manages all stewardship and recognition programs for the School’s donors, providing excellent relationship management prompt follow up. This position provides administrative support to advancement activities and events and ensures high quality interactions with donors.
Relationships
The Advancement Services Manager reports to the Director of Advancement. The Advancement Services Manager works closely with other members of the School’s advancement team, administrative staff, faculty, and the advancement program’s volunteer leaders.
Responsibilities
Specific responsibilities include, but are not limited to:
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Maintains the advancement office database (Raiser’s Edge) with integrity and according to industry best practices and standard compliance with non-profit regulations.
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Ensures the database is accurate, accessible, and its use adheres to appropriate policies/procedures
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Manages contact records and edits data fields to support advancement office activities
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Maintains accurate and up-to-date information in Raiser’s Edge for all constituents
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With the Director of Advancement, creates database procedures and provides staff training to maximize utility
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Develops, documents, and implements best practices and procedures related to gift processing
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Accurately processes all checks, credit cards, stock gifts, recurring gifts and pledges, gifts in-kind, text-to-give, and other donations
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Accurately records all gifts and pledges in a timely manner, providing tax receipts and acknowledgement letters to donors within a 2-day time frame
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Mails pledge reminders and assists with other thank-you cards, volunteer manuals/packets, or other gift and volunteer stewardship collateral
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Completes Raiser’s Edge online training, ultimately completing the RE Professional Certification
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Produces and analyzes data for strategic initiatives designed to maximize philanthropic support
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Provides weekly report of all gifts to the Director of Advancement
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Provide monthly financial reports for gift reconciliation with the School’s finance office
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Implement donor cultivation and stewardship events when appropriate. Identify and cultivate potential new event hosts.
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With the Director of Advancement and Assistant Director of Advancement, creates and maintains advancement office budgets
The job responsibilities are assigned by the Director of Advancement who may alter, add to, or eliminate job assignments anytime, with or without prior notice.
Qualities
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Creative and innovative
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Personable
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Professional
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Highly organized and attention to detail
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Driven to achieve results
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Works well under pressure
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Exercises sound judgment, tact, and discretion
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Self-confident and secure in one’s achievements without seeking or requiring recognition
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Able to articulate mission and broad goals of the School and of the advancement programs
Skills & Knowledge
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Well-developed interpersonal skills, works comfortably with many different personalities
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Working knowledge of business and professional environments
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Excellent budget development and cost analysis skills
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Comfortable in a variety of social settings
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Excellent written and verbal communication skills
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Strong organizational and management skills
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Ability to prioritize and effectively manage multiple concurrent projects
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Strong computer skills with basic office programs and with Raiser’s Edge
Experience
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Preferred background in data management, fund development or communications
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Demonstrated knowledge of computers and ability to use or quickly learn various software applications
Education
- Bachelor’s degree preferred
- Continuing education in Raiser’s Edge and other software programs used in the advancement office through classes, conferences, workshops, or seminars
Position Details
Interested applicants should send their resume and cover letter to Sarabeth Soule, Executive Assistant to the Head of School at ssoule@rpds.com.